Casting DNA™ Terms, Conditions, & Refund Policy.
Casting DNA™ Terms & Conditions & Refund Policy
Casting DNA™ Signature Scene Cohort
Last modified September 7, 2026
PLEASE READ THESE TERMS CAREFULLY
Casting DNA™ Terms and Conditions
This Agreement sets forth the terms and conditions governing your enrollment in Casting DNA™ (the “Program”) offered by Galloway Films, LLC dba Adria Tennor Coaching (“Company,” “we,” “us”). Please read carefully, as this document constitutes a legally binding contract between you (“Client”) and the Company. By enrolling in the Program, you agree to the terms outlined below.
1. PRICES AND PAYMENT TERMS
The price of the Program and, where applicable, the payment schedule are those presented to and selected by Client at the time of purchase, as reflected on the applicable order form or checkout page.
Payment will be billed to the payment method provided at checkout. By confirming the purchase at the end of the checkout process, Client agrees to accept and pay all costs and fees associated with Client’s selected enrollment option, as well as all applicable taxes. If Client selects a payment plan, Client authorizes the Company and its payment processor to charge the payment method provided for each installment according to the payment schedule disclosed at the time of purchase.
Client represents and warrants that Client has the right to use any credit card or other means of payment provided to the Company. A $25 administrative fee may be charged for each failed or returned payment.
2. RETURNS, REFUNDS & CANCELLATIONS
Casting DNA™ is a 90-day educational and coaching program that includes access to digital course materials, resources and tools, and six live group coaching sessions generally scheduled approximately every two weeks during the Program period. All sales are final. Because access to Program materials and resources is provided upon enrollment and enrollment reserves a place in the Program and its live group coaching sessions, payments already processed are non-refundable under any circumstances, except where otherwise required by applicable law.
If Client selects a payment plan, Client is purchasing the Program for the full purchase price and choosing to pay that amount in installments. Withdrawal from the Program, failure to participate, or failure to complete the Program does not cancel or reduce Client’s obligation to make any remaining payments under the payment plan selected at checkout.
If Client must miss a scheduled live group coaching session, Client may pre-submit recorded work or written/recorded questions in advance, subject to the submission procedures and deadlines established for the Program. Submitted materials may be addressed during the session, and Client may access the session recording when available.
No refunds, credits, or additional make-up sessions will be provided for missed live group coaching sessions, scheduling conflicts, or technical issues on Client’s end (including but not limited to internet connectivity, device malfunctions, or user error).
Client understands and agrees that because the instructor is an active professional actor and filmmaker, there may be occasions where the instructor is unable to conduct a live group coaching session due to illness, injury, unexpected circumstances, or last-minute professional commitments. If the instructor cannot attend a scheduled session for any reason, a make-up session, qualified substitute instructor, or reasonably equivalent alternative will be provided. Client shall not be entitled to any refunds or credits as a result of a missed or rescheduled session.
3. INTELLECTUAL PROPERTY
All content provided in connection with the Program — including but not limited to digital course modules and lessons, live instruction and coaching, group discussions, recordings and replays, guest sessions, written handouts, worksheets, checklists, prompts, templates, methodologies, frameworks, meditations, proprietary tools and systems, supplemental resources, and other materials of any kind (collectively, the “Program Content”) — is the sole and exclusive property of the Company and its licensors and is protected by copyright, trademark, and other applicable intellectual property laws.
Enrollment in the Program grants Client a limited, non-transferable license to access and use the Program Content for Client’s personal, non-commercial educational and professional development. Client may apply the concepts, strategies, and skills learned through the Program to Client’s own acting career and creative work. Client may not sell, monetize, distribute, reproduce, teach, modify, or repurpose the Program Content (in whole or in part) for any purpose, including but not limited to publishing guides, creating workshops, distributing materials, or sharing Program Content as Client’s original work. Client may not share login credentials or otherwise provide another person with unauthorized access to Program Content or proprietary Program tools. Unauthorized use of Program Content may result in immediate suspension of Program access and/or legal action.
If Client provides the Company with any reviews, comments, feedback, or suggestions regarding the Program (“Feedback”), Client grants the Company an irrevocable, nonexclusive, royalty-free and fully paid, worldwide license to reproduce, distribute, publicly display and perform, prepare derivative works of, incorporate into other works, and otherwise use and exploit Client’s Feedback, and to grant sublicenses of the foregoing rights, for any lawful purpose, including but not limited to the improvement and promotion of the Program. The Company will treat any Feedback Client provides as non-confidential and non-proprietary; therefore, Client should not submit any information or ideas considered to be confidential or proprietary.
4. RECORDINGS; SHARING GUIDELINES; REFERRALS
Client acknowledges and agrees that live group coaching sessions may be recorded and made available to Program participants for educational purposes. Client expressly and irrevocably waives all claims against the Company arising out of such use.
Replay Access: Recordings of live group coaching sessions may be made available to Program participants to allow Clients to continue participating in the Program despite missed attendance. The Company does not guarantee that every session will be recorded or that recordings will be available within a particular period of time. Recordings may be provided for streaming, viewing, downloading, or another method of access as determined by the Company. Regardless of the method of access provided, Program recordings may not be sold, distributed, published, shared, or otherwise provided to any person outside the Program except as expressly permitted under this Agreement.
Downloadable Program Materials: Program Content specifically designated by the Company as downloadable may be downloaded and retained by Client for Client’s personal, non-commercial educational and professional use, subject to the intellectual property restrictions contained in Section 3.
Social Sharing: Clients are encouraged to share their own insights, wins, or experiences from the Program on social media, provided that they do not disclose or share another participant’s personal information, work, likeness, voice, performance, or other confidential information without that participant’s permission. Clients may credit Casting DNA™ and/or tag @adriatennor when sharing their own experiences.
The Company’s recording of live Program sessions for use within the Program does not authorize the Company to use Client’s likeness, voice, image, or performance for marketing or promotional purposes. Any such use is subject to Client’s separate Optional Media Release Consent or other written authorization.
5. THIRD-PARTY MATERIALS AND RESOURCES
Program Materials: From time to time, the Program may reference or provide links to third-party materials, websites, tools, platforms, or resources, including but not limited to articles, books, podcasts, videos, guest speakers, or other external content (“Third-Party Resources”). These Third-Party Resources are provided solely for convenience and educational purposes. The Company does not control and is not responsible for the accuracy, legality, availability, or content of any Third-Party Resources. Use of any such resources is at Client’s own risk.
Participant Materials: Client acknowledges and agrees that Client and other Program participants may bring or share third-party materials, including material sourced from produced film or television shows, scripts, audition materials, and other creative works, that include confidential and/or proprietary information (“Participant Materials”). Client agrees (a) to maintain such Participant Materials brought by Program participants in strict confidence and (b) not to disclose any information regarding Participant Materials brought by Program participants to any person outside of the Program.
If Client chooses to bring, submit, share, perform, or otherwise use Participant Materials in connection with the Program, Client acknowledges and agrees that Client does so at Client’s own risk and is responsible for complying with any confidentiality obligations, copyrights, licenses, or other restrictions applicable to such Participant Materials. In no event shall the Company be responsible to Client for any liabilities that arise from Client’s use or sharing of Participant Materials.
6. DISCLAIMERS
The Program and all related materials are provided on an “as is” and “as available” basis. The Company makes no representations, warranties, or guarantees, express or implied, regarding Client’s experience, progress, or results from participation in the Program. While the Program is designed to support Client’s craft and career development, the Company does not guarantee specific outcomes such as auditions, roles, representation, professional advancement, or other career opportunities. Client’s progress depends on many personal factors, including but not limited to Client’s talent, dedication, discipline, and external industry conditions, which are beyond the Company’s control. Testimonials, examples, or endorsements shared in connection with the Program are illustrative only and do not represent a promise or guarantee of results. Individual experiences may vary.
7. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL THE COMPANY BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY LOST PROFITS, LOST DATA, COSTS OF PROCUREMENT OF SUBSTITUTE PRODUCTS, OR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES ARISING FROM OR RELATING TO THE PROGRAM, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ANY DAMAGES ARISING FROM OR RELATED TO THE PROGRAM (FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION), WILL AT ALL TIMES BE LIMITED TO THE AMOUNTS PAID BY YOU TO THE COMPANY IN THE THREE MONTHS PRECEDING THE EVENTS GIVING RISE TO THE LIABILITY.
8. COMMUNITY GUIDELINES
Casting DNA™ is designed to be a supportive and collaborative learning environment. By enrolling in the Program, Clients agree to uphold the following guidelines:
Respect and Professionalism: Clients will treat the instructor and fellow Program participants with respect at all times. Harassment, bullying, or discriminatory behavior of any kind will not be tolerated.
Confidentiality: Clients agree to respect the privacy of other participants. Personal stories, work, and discussions shared during the Program are considered confidential and may not be disclosed or shared outside the Program unless the participant has expressly consented (such as through the Media Release).
Constructive Participation: Feedback and contributions should be offered in a supportive and constructive manner that contributes to a positive group dynamic.
Attendance and Preparedness: Live group coaching sessions are an included component of the Program and provide Clients with opportunities to receive live instruction, coaching, and feedback from the instructor. Attendance at live group coaching sessions is not mandatory; however, Clients acknowledge that choosing not to attend may limit the instruction, coaching, feedback, and other benefits they receive from the Program, subject to the alternative submission opportunities described in Section 2. Clients who attend live group coaching sessions agree to arrive on time, prepared to participate, and to engage with the Program to the best of their ability. If a Client cannot attend a scheduled live group coaching session, Client is encouraged to notify the instructor in advance so session time can be planned accordingly.
Recording and Sharing: Clients may not record live Program sessions or share Program Content, except as permitted herein and/or with the express written consent of the instructor and any participants involved.
Violation of these guidelines may, at the sole discretion of the instructor, result in suspension or termination of access to the Program without refund.
9. ADDITIONAL TERMS AND CONDITIONS
a. The Company is an independent contractor. Nothing in this Agreement creates a partnership or joint venture between the parties.
b. Governing Law. This Agreement shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. Venue for any disputes arising under this Agreement shall be courts located in Los Angeles, California.
c. Binding Effect. This Agreement is binding upon and for the benefit of the Parties, their successors, and permitted assigns. Neither party may assign this Agreement without prior written consent.
d. Termination. The Company is committed to providing all Clients with a positive and respectful learning environment. The Company may, in its sole discretion, limit, suspend, or terminate a Client’s participation without refund if Client: (i) breaches this Agreement, (ii) engages in disruptive, harassing, or disrespectful conduct toward the instructor or other Program participants, or (iii) violates confidentiality or community guidelines.
e. Survival. Any provisions of this Agreement which are intended by their nature or context to survive shall so survive termination or expiration, including but not limited to Sections 3, 5, 7, and 9.
f. Indemnification. To the fullest extent permitted by law, Client agrees to defend, indemnify, and hold harmless the Company, its owners, officers, employees, and contractors from any claims, damages, or expenses arising out of (i) Client’s actions, participation in the Program, or breach of this Agreement and/or (ii) Participant Materials shared or used by Client.
g. Equitable Relief. Client acknowledges that unauthorized use or disclosure of the Company’s intellectual property in violation of this Agreement would cause the Company irreparable harm. Accordingly, the Company shall be entitled to injunctive or equitable relief from a court of competent jurisdiction, in addition to any other remedies available.
h. Entire Agreement. This Agreement constitutes the entire understanding between the parties and supersedes all prior agreements, whether written or oral, related to the Program. No waiver or modification shall be valid unless in writing and signed by both parties. If any provision of this Agreement is found unenforceable under applicable law, the remaining provisions shall remain in full force and effect.
10. PROGRAM ACCESS
During the 90-day Program period, Client will receive access to the online course materials, resources, tools, and other Program Content made available by the Company as part of Client’s enrollment. Certain Program Content may be designated by the Company as downloadable. Client may download and retain such designated materials for Client’s personal use, subject to the intellectual property and other restrictions set forth in this Agreement.
The Company may continue to provide Client with access to some or all online Program Content following completion of the 90-day Program; however, unless expressly stated otherwise in writing by the Company, continued or lifetime access to online Program Content is not guaranteed. The Company reserves the right to modify, replace, migrate, update, discontinue, or change the method of delivery of Program Content, platforms, resources, features, and tools, provided that such changes do not materially deprive Client of the Program purchased during the 90-day Program period.
Recordings of live group coaching sessions, when made available, may be provided for streaming, viewing, downloading, or another method of access as determined by the Company. The availability of a download option for any recording does not guarantee that other recordings will be downloadable or that downloading will remain available. The Company does not guarantee permanent or lifetime access to live group coaching recordings and may modify or discontinue access to such recordings following the Program period. Any recording downloaded or otherwise accessed by Client remains subject to the intellectual property, confidentiality, recording, sharing, and other restrictions set forth in this Agreement.
Certain Program features, including proprietary digital tools and technology-based resources, may rely upon third-party platforms or services. The availability, functionality, or method of delivery of such features may change as technology, third-party services, or the Program itself evolves. The Company may modify, replace, or discontinue such features or provide a reasonably comparable alternative, where appropriate. Unless expressly stated otherwise in writing, access to any particular technology-based tool or third-party platform is not guaranteed indefinitely.