Craft + Career Lab™ Terms, Conditions, & Refund Policy.
Last modified February 17, 2026
PLEASE READ THESE TERMS CAREFULLY
The Craft + Career Lab Terms and Conditions
This Agreement sets forth the terms and conditions governing your enrollment in The Craft + Career Lab (the “Program”) offered by Galloway Films, LLC dba Adria Tennor Coaching (“Company,” “we,” “us”). Please read carefully, as this document constitutes a legally binding contract between you (“Client”) and the Company. By enrolling in the Program, you agree to the terms outlined below.
1. PRICES AND PAYMENT TERMS
The Program is offered as a subscription at the rate of $199 per month, with a minimum commitment of three (3) consecutive months. Payments will be billed monthly to the credit card provided at checkout. By confirming your purchase at the end of the checkout process, you agree to accept and pay all costs and fees as well as all applicable taxes. You represent and warrant that you have the right to use any credit card or other means of payment that you provide to us.
It is the Client’s responsibility to ensure that their payment method on file remains accurate and up to date. If a payment is declined or returned, the Client will be notified and will have three (3) business days to provide a valid replacement payment method. If payment is not successfully processed within this time, access to the Program may be suspended until payment is resolved. A $25 administrative fee may be charged for each failed or returned payment.
2. RETURNS, REFUNDS & CANCELLATIONS
Access to the Program includes a dedicated Zoom link and password for weekly live class meetings. Your subscription will automatically renew each month unless canceled in accordance with this Agreement. All sales are final. Because enrollment in the Program reserves a limited seat in a live class, payments already processed are non-refundable under any circumstances.
To pause or cancel your subscription, you must provide at least thirty (30) days’ prior written notice (email is sufficient). Your subscription will terminate at the end of the next complete billing cycle. Pausing or canceling your subscription does not entitle you to a pro rata refund for any payments already made. Pausing your subscription does not guarantee automatic re-entry into the Program. By pausing, you relinquish your reserved spot, and re-entry will only be granted if and when a space becomes available.
If a Client must miss a scheduled class, they may pre-submit recorded work or written/recorded questions in advance. Submitted materials will be addressed during class, and feedback will be provided on the recorded session. Clients will have access to the class recording for a minimum of two (2) weeks.
No refunds, credits, or additional make-up sessions will be provided for missed classes, scheduling conflicts, or technical issues on the Client’s end (including but not limited to internet connectivity, device malfunctions, or user error).
The Client understands and agrees that because the class instructor is an active professional actor and filmmaker, there may be occasions where the instructor is unable to conduct a session due to illness, injury, unexpected circumstances, or last-minute professional commitments. If the class instructor cannot attend a session for any reason, a make-up class or qualified substitute instructor will be provided. Client shall not be entitled to any refunds or credits as a result of a missed or rescheduled session.
3. INTELLECTUAL PROPERTY
All content provided in connection with the Program — including but not limited to live class instruction, coaching, group discussions, Zoom replays, guest sessions, written handouts, checklists, meditations, supplemental resources, and other materials of any kind (collectively, the “Program Content”) — is the sole and exclusive property of Galloway Films, LLC and its licensors and is protected by copyright, trademark, and other applicable intellectual property laws. Enrollment in the Program grants Clients a limited, non-transferable license to access and use the Program Content for personal, non-commercial purposes. Clients may not sell, monetize, distribute, modify, or repurpose the Program Content (in whole or in part) for any purpose, including but not limited to publishing guides, creating workshops, distributing materials, or sharing Program Content as Client’s original work. Unauthorized use of Program Content may result in immediate suspension of Program access and/or legal action.
If you provide us with any reviews, comments, feedback, or suggestions regarding the Program (“Feedback”), you grant us an irrevocable, nonexclusive, royalty-free and fully paid, worldwide license to reproduce, distribute, publicly display and perform, prepare derivative works of, incorporate into other works, and otherwise use and exploit your Feedback, and to grant sublicenses of the foregoing rights, for any lawful purpose, including but not limited to the improvement and promotion of the Program. We will treat any Feedback you provide to us as non-confidential and non-proprietary; therefore, do not submit any information or ideas to us that you consider to be confidential or proprietary.
4. RECORDINGS; SHARING GUIDELINES; REFERRALS
Client acknowledges and agrees that live classes will be recorded and made available to class participants for educational purposes. Client expressly and irrevocably waives all claims against the Company arising out of such use.
Replay Access: Recordings of live classes will be made available for a minimum of two (2) weeks after each session. Recordings are provided as a courtesy and are not guaranteed beyond that period. Recordings may not be downloaded, sold, or distributed for any purpose.
Social Sharing: Clients are encouraged to share their own insights, wins, or experiences from the Program on social media, provided they credit The Craft + Career Lab and/or tag @adriatennorcoaching.
Referral Rewards: From time to time, we may offer referral rewards or incentives to Clients who refer new participants to the Program. Any referral program is offered purely as a promotional courtesy and is not a guaranteed benefit of enrollment. The terms, conditions, and availability of referral rewards are subject to change or discontinuation at any time at the sole discretion of the Company. Referral rewards have no cash value and may not be transferred, sold, or exchanged.
5. THIRD-PARTY MATERIALS AND RESOURCES
Program Materials: From time to time, the Program may reference or provide links to third-party materials, websites, or resources, including but not limited to articles, books, podcasts, videos, guest speakers, or other external content (“Third-Party Resources”). These Third-Party Resources are provided solely for convenience and educational purposes. We do not control and are not responsible for the accuracy, legality, availability, or content of any Third-Party Resources. Use of any such resources is at the Client’s own risk.
Participant Materials: Client acknowledges and agrees that Client and other class participants may bring or share third-party materials, including scripts and other audition materials, that include confidential and/or proprietary information (“Participant Materials”). Client agrees to (a) maintain the Participant Materials brought by class participants in strict confidence, (b) not to disclose any information regarding the Participant Materials brought by class participants to any person outside of the Program, or (c) use the Participant Materials brought by class participants for any purpose. If Client chooses to bring Participant Materials to class, Client acknowledges and agrees that Client does so at Client’s own risk, and in no event shall the Company be responsible to Client for any liabilities that arise from such use or sharing.
6. DISCLAIMERS
The Program and all related materials are provided on an “as is” and “as available” basis. We make no representations, warranties, or guarantees, express or implied, regarding your experience, progress, or results from participation in the Program. While the Program is designed to support your craft and career development, we do not guarantee specific outcomes such as auditions, roles, representation, professional advancement, or other career opportunities. Your progress depends on many personal factors, including but not limited to your talent, dedication, discipline, and external industry conditions, which are beyond our control. Testimonials, examples, or endorsements shared in connection with the Program are illustrative only and do not represent a promise or guarantee of results. Individual experiences may vary.
7. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL THE COMPANY BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY LOST PROFITS, LOST DATA, COSTS OF PROCUREMENT OF SUBSTITUTE PRODUCTS, OR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES ARISING FROM OR RELATING TO THE PROGRAM, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ANY DAMAGES ARISING FROM OR RELATED TO THE PROGRAM (FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION), WILL AT ALL TIMES BE LIMITED TO THE AMOUNTS PAID BY YOU TO THE COMPANY IN THE THREE MONTHS PRECEDING THE EVENTS GIVING RISE TO THE LIABILITY.
8. COMMUNITY GUIDELINES
The Craft + Career Lab is designed to be a supportive and collaborative learning environment. By enrolling in the Program, Clients agree to uphold the following guidelines:
Respect and Professionalism: Clients will treat the class instructor and fellow participants with respect at all times. Harassment, bullying, or discriminatory behavior of any kind will not be tolerated.
Confidentiality: Clients agree to respect the privacy of other participants. Personal stories, work, and discussions shared in class are considered confidential and may not be disclosed or shared outside the Program unless the participant has expressly consented (such as through the Media Release).
Constructive Participation: Feedback and contributions should be offered in a supportive and constructive manner that contributes to a positive group dynamic.
Attendance and Preparedness: Clients agree to arrive on time, prepared to participate, and to engage with the class to the best of their ability. If a Client cannot attend a scheduled class, they agree to notify the instructor in advance so class time can be planned accordingly.
Recording and Sharing: Clients may not record classes or share Program Content, except as permitted herein and/or with the express written consent of the instructor and any participants involved.
Violation of these guidelines may, at the sole discretion of the instructor, result in suspension or termination of access to the Program without refund.
9. ADDITIONAL TERMS AND CONDITIONS
a. The Company is an independent contractor. Nothing in this Agreement creates a partnership or joint venture between the parties.
b. Governing Law. This Agreement shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. Venue for any disputes arising under this Agreement shall be courts located in Los Angeles, California.
c. Binding Effect. This Agreement is binding upon and for the benefit of the Parties, their successors, and permitted assigns. Neither party may assign this Agreement without prior written consent.
d. Termination. We are committed to providing all Clients with a positive and respectful learning environment. The Company may, in its sole discretion, limit, suspend, or terminate a Client’s participation without refund if the Client: (i) breaches this Agreement, (ii) engages in disruptive, harassing, or disrespectful conduct toward the class instructor or other participants, or (iii) violates confidentiality or community guidelines.
e. Survival. Any provisions of this Agreement which are intended by their nature or context to survive shall so survive termination or expiration, including but not limited to Sections 3, 5, 7, and 9.
f. Indemnification. To the fullest extent permitted by law, the Client agrees to defend, indemnify, and hold harmless the Company, its owners, officers, employees, and contractors from any claims, damages, or expenses arising out of (i) the Client’s actions, participation in the Program, or breach of this Agreement and/or (ii) Participant Materials shared or used by Client.
g. Equitable Relief. The Client acknowledges that unauthorized use or disclosure of the Company’s intellectual property in violation of this Agreement would cause the Company irreparable harm. Accordingly, the Company shall be entitled to injunctive or equitable relief from a court of competent jurisdiction, in addition to any other remedies available.
h. Entire Agreement. This Agreement constitutes the entire understanding between the parties and supersedes all prior agreements, whether written or oral, related to the Program. No waiver or modification shall be valid unless in writing and signed by both parties. If any provision of this Agreement is found unenforceable under applicable law, the remaining provisions shall remain in full force and effect.